Specific Concerns include: Abuse (Sexual, Emotional, Physical), Adolescents, Anxiety/Stress Management, Depression, Grief/Loss, Mood Disorders, Life Transitions, Personal Growth, Self Esteem/Identity Issues, Substance Abuse, Trauma

Good Faith Estimate (GFE)

This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call HHS at (800) 368-1019. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (800) 368-1019. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

FAQ

Will you call me before my first appointment?

Ideally, we prefer to have a discussion prior to your first appointment to get an understanding of the issue occurring to ensure we are the right fit for you. Our mission is to ensure you receive the best and most appropriate services for your current challenge. Although, this does not always take place and we will dive in during the first session.

What should I expect at my first session?

Our sessions are 50 minutes unless otherwise requested. We will spend the time getting to know one another, identifying what brought you to seeking counseling, and establish a plan moving forward. We move at your pace and do not expect everything to be unveiled at your first encounter. Our goal is to allow you to feel comfortable, safe, and empowered during your counseling sessions. If after our first session you feel that it is not a good fit, then we will work diligently in finding you the right counselor. We are supportive of your choices and journey to wellness, whichever direction the path may take you.

How does the counseling process work?

The counseling process is unique to each individual. The process starts with the therapeutic relationship between client and counselor. This is integral to treatment success because it is important that you feel safe and secure in the process. Our working relationship is confidential and our sessions are completely judgement free. We will establish goals together and work toward obtaining skills and healthy perspectives along the way.

Do you accept Insurance?

At this time, our counseling services are not in-network services on any insurance plans. We are in the process of adding a few insurances but our timeline for completion is unknown. Check below for the perks of NOT using your insurance.

Can I submit for reimbursement?

Yes! We often provide our clients with a patient statement that has all the required information needed by the insurance companies for a reimbursement request.  

What happens if I miss an appointment or cancel late?

We will charge you the full session fee. The reason we implement this policy is because missing an appointment or canceling late prevents another client from being able to be seen. Please review our terms and policy’s for more information or contact us with any questions.

Benefits of NOT using Insurance:

Absolutely! There are multiple benefits for not utilizing your insurance and they are listed below.

Diagnosis: This is the biggest challenge when it comes to utilizing insurance. Insurance companies require a diagnosis for each client in order to cover the services. The issue with that is not everyone fits the criteria for a mental health disorder! We do not believe it to be ethical or right to provide a mental health diagnosis for someone who does not indeed fit the criteria. This causes a barrier to treatment. We want anyone to be able to seek counseling services.  

Confidentiality: This is often the most misconceived part of insurance plans. If you are utilizing insurance that is through your employer and they require a health care check they can find out if you are seeking mental health treatment. The diagnosis that is required to be provided to the insurance companies may also become a part of her permanent medical record. By not using your insurance you can avoid any hassle or concern of confidentiality.

Treatment timeline: Insurance often dictates the length of time in treatment with mental health services. Oftentimes this timeline is cut short and the healing and growth process is incomplete. If you do not utilize your insurance, you can remain in treatment as long as clinically appropriate.